11801 Rockville Pike, #107, Rockville, MD 20852

(301) 468-9383

Practicing the Fine Art of Dentistry

COVID-19 Update: Office Reopen as of 5/14/20

A Message From Dr Miller

The Maryland Department of Health has announced that dentists may resume providing normal care. I believe part of providing my patients the best care is keeping you well-informed. So, before I see you in the office, I want to provide you information about infection control and how we are continuing to evolve our procedures in light of new concerns.

Infection control, universal precautions, and PPE, may be new terms for you, but they have been part of my terminology, and a standard part of dentistry, since the mid-1980’s and the AIDS epidemic. Dentists realized we needed to be proactive in protecting our patients and ourselves from diseases, even ones we may not even be aware of.  I take the responsibility for keeping everyone in my office safe very seriously.  I always seek out research on the best techniques, products, and technology.  And, in compliance with Maryland’s licensing board, I regularly attend infection control classes.  Our office follows specific infection control procedures based on recommendations from the American Dental Association (ADA), Maryland State Dental Association (MSDA) and the U.S. Centers for Disease Control and Prevention (CDC) and regulations from the Occupational Safety and Health Administration (OSHA) and the Maryland Department of Health State Board of Dental Examiners. 

Since the first reports of COVID-19, and especially in preparation to reopen, we have monitored the activities of these agencies to ensure we have the most recent guidance and are in compliance with all regulations. To that end, you'll notice some changes at your next appointment.  Although they may seem strange, these measures are being taken out of a strong desire to protect your health, the health of our other patients, the health of myself and my staff, and the health of our community.  There are also some measures we will need your help implementing.

As we prepare to return to business, here is a list of what to expect and how we are asking you to help us keep you safe: 

  • Our office will contact you prior to your appointment with some screening questions. Please be sure to return this call as soon as possible in case we miss you.
  • You will be asked the same questions again when you arrive for your appointment. It is important that you answer these questions honestly and to the best of your knowledge. 
  • When you enter the office, hand sanitizer will be available, and you will be asked to sanitize your hands.
  • Your temperature will be taken using a contactless thermometer upon your arrival.
  • We request that you not bring anyone with you to your appointment.  Children may be escorted by 1 parent/guardian. Those requiring the assistance of a nurse or medical aide may have that individual present as necessary.
  • Our waiting room will not have magazines, and some design changes have been made to allow for better sanitation procedures and easy social distancing.
  • If you prefer to wait outside, please arrive before your scheduled appointment time, call Ana once you have arrived, and she will notify you when to come in.
  • You must wear a mask to your appointment and for the entirety of your time in our office except during treatment. 
  • Do not bring food with you to your appointment. You may not eat in any area of the office.
  • If you are in the waiting area at the same time as another patient, or passing another patient moving through the office, please practice social distancing.
  • To allow our staff to work effectively, the temperature in the office will be cooler than normal. Our desire is not to make you uncomfortable. Please dress accordingly and bring an additional layer for warmth. 
  • My staff and I will limit physical contact to what is necessary for treatment. Although I’m excited to see you, no handshaking, hugs, or fist bumps.
  • Notify the office immediately if you experience any signs or symptoms of COVID-19 within the 14 days following your appointment.

It’s important that you feel comfortable and confident coming into the office; so I also want you to know about some of the steps my staff and I are taking behind the scenes:

  • We are extending the length of appointments to allow for the additional steps outlined above and to reduce the number of patients in the office at one time. 
  • We have completed extensive continuing education specific to COVID-19 and infection control.
  • We have created written infection control procedures for each staff member.
  • We have completed testing of our water lines in accordance with CDC instructions.
  • Every day before beginning work, all staff members will have to certify that, to the best of their knowledge, they have not been exposed to COVID-19 and that they have not demonstrated any signs or symptoms of illness.
  • Commonly touched surfaces will be regularly disinfected using EPA-registered products for use against SARS-CoV-2, the cause of COVID-19.
  • Our staff wears uniforms made of antimicrobial material.
  • We have ensured that we have face coverings that comply with CDC and ADA recommendations for preventing the transmission of COVID-19 during dental procedures.

There may be questions or concerns I have not addressed.  Please feel free contact me directly by calling the office or by email.  We are now booking new appointments with deference to our modified schedule. Scheduling limitations may make it necessary to adjust or reschedule existing appointments; we appreciate your understanding. If your appointment was canceled during the closures, we will contact you as soon as possible.

Thank you in advance for your patience as we all adjust to these new procedures and your assistance in assuring their success. Can’t wait to see you!

Dr. M.

Contact Us

Richard A Miller, DDS, FAGD

11801 Rockville Pike, #107, Rockville, MD 20852

(301) 468-9383 rmillerdds@gmail.com


**COVID-19 Update:  We are currently OPEN on a limited basis**  

Monday       7:30am-5:00pm

Tuesday       7:30am-5:00pm

Wednesday 7:30am-5:00pm

Thursday     7:30am-5:00pm

Friday           8:00am-12:00pm

                     by phone only

Saturday      closed

Sunday         closed